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Forgot Password

If you've forgotten your password — no worries! You can easily reset it as long as you have access to your registered email.


1. Visit the Forgot Password Page

On the login page, click the Forgot Password link:

Forgot password link example

OR

You can go directly to the page here: Forgot Password


2. Enter Your Registered Email

On the Forgot Password page, enter the email address you used when signing up and click the Send OTP button.

Forgot password page

Check your inbox (e.g., Gmail) for a One-Time Password (OTP).

warning

Important:
The OTP is valid for only 10 minutes.
Do not share it with anyone.


3. Verify the OTP

Enter the OTP in the field provided and click Verify OTP. Our system will check if it’s valid.

Verify otp form

  • ✅ If the OTP is correct, you'll see the Reset Password form.
  • ❌ If the OTP is expired, you’ll need to request a new one.
warning

Don't refresh the page once the Reset Password form appears.
If you do, the session will reset and you'll need to verify with a new OTP.


4. Set a New Password

Enter a secure new password and confirm it. Once submitted, your password will be updated, and you'll be able to log in with the new credentials.

Reset password form

Need more help? Contact support.